Experiencing an emergency IT situation? Use the contact information below to contact us, and we'll get right on it. Emergency/After-Hours billing rates may apply.
Emergency support will be billed according to your IT Service Plan. If you do not have an emergency IT service clause, or if you do not have a service plan, emergency support is billed at a rate of 2 times your onsite Service Plan rate, with a two hour minimum.
To request emergency service via the web, please fill out the emergency service form below.
Call 301-961-2020 for emergency IT service 24 hours a day, 7 days a week.
Choose the appropriate menu item, and your call will be routed to an available emergency service technician.