Emergency IT Services

Experiencing an emergency IT situation? Use the contact information below to contact us, and we'll get right on it. Emergency/After-Hours billing rates may apply.

Emergency Billing Rate Terms

Emergency support will be billed according to your IT Service Plan. If you do not have an emergency IT service clause, or if you do not have a service plan, emergency support is billed at a rate of 2 times your onsite Service Plan rate, with a two hour minimum.

Email Form

To request emergency service via the web, please fill out the emergency service form below.

Your name is required.

Your email address is required.
You must enter a valid email address.

Your company name is required.

Your phone number is required.
You must submit your phone number in the correct format.

A description of the problem is required.

You must read and accept the Emergency Billing Rate Terms before you can submit an Emergency Service request.


Call 301-961-2020 for emergency IT service 24 hours a day, 7 days a week.

Choose the appropriate menu item, and your call will be routed to an available emergency service technician.