IT Service Plans: Comparison

  Per Incident Basic Premium Ultimate
Recommended for Occasional needs Desktops only
(1 - 3 Users)
1 + Servers
(3 + Users)
Multiple servers
(15 Users +)
Remote IT Support Rate $165 / hour $110.00 / hour No Charge! No Charge!
Onsite Support Rate $165 / hour
two hour minimum
$145.00 / hour $125.00 / hour $100.00 / hour
Per Workstation Fee No Monitoring
Under this Plan
$30.00 / month $65.00 / month $90.00 / month
Per Server Fee No Monitoring
Under this Plan
$100.00 / month $175.00 / month $250.00 / month
Scheduling Priority First come, first serve Within 1 business day Higher priority Highest Priority
Managed Backup Not Included Not Included Included Included
Monthly Reporting Not Included Basic Concise Concise
Included Onsite Hours Not Included Not Included Not Included 1 Hour per
5 Computers

We do our best to keep our prices up to date, but the standard disclaimer still applies: All prices subject to change.